All services

Trade jewellery repairs and restoration

From resizing and re-tipping to full structural repairs, restoring jewellery to its original condition, or better, with trade-only turnaround times.

How it runs

5 steps

  1. 1 You send the piece and tell us what is wrong with it.
  2. 2 We inspect it when it arrives.
  3. 3 If we find a risk, such as porosity that only shows once the metal is heated, we contact you before going on.
  4. 4 Claw adjustments, stone resetting and full restorations are carried out by the same bench that makes new work.
  5. 5 It is cleaned in an ultrasonic cleaner to lift dirt, oil and tarnish, polished, and we tell you when it is ready.

Stages this service covers

  • Stones : Diamond and gemstone supply.
  • Mount : Mounting and structural work.
  • Set : Diamond and gemstone setting.
  • Finish : Polishing, plating, laser engraving and final QC.

4 of 6 stages. The rest stay with you, or add them to the job.

Specification

Work
Resizing · re-tipping · chains · clasps
Also
Rhodium plating · laser welding
Checked first
Inspected when it arrives
You hear from us
Before we go on if we find a risk, and when it is ready
Back with you
Date given with the quote
Guarantee
6 months on the area repaired
You get back
Repaired, cleaned and polished

Trade only. The inspection, the call and the guarantee are set out in section 9 of our terms.

Send us this job

Tell us what the job is.

One stage or the whole process. Send us the details and our team will come back with a quote, a design or a straight answer.

Call the workshop
0300 373 2447
Opening hours
Mon–Thu 9am–4pm · Fri 9am–3pm

Job enquiry

3DM, STL, STEP, DXF, PDF or a photo of the piece, up to 6 MB in all. Bigger files: paste a download link above.

Trade enquiries only. We reply during workshop hours.